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Return Policy

 

In the case of damaged product/s, please contact us within 5 days of receipt of the product.

Due to the nature of our products, we are not able to accept returns. Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as aromatherapy and beauty products). Please get in touch if you have questions or concerns about your specific item.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.


Unfortunately, we cannot accept returns on gift cards.

Refunds

In the event that we have determined that you are due a refund, we will issue store credit in the form of an electronic gift card.

You can contact us for any return question at gigisbotanics@gmail.com